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General Terms and Conditions

PREAMBLE

These General Terms and Conditions of Sale (GTC) are current as of December 11, 2025.

These Terms and Conditions of Sale and Terms of Use of the Website are provided by OA6 (hereinafter referred to as the “Seller” or the “Company”), a simplified joint stock company with capital of €25,000, registered with the Montpellier Trade and Companies Register under number 981 852 791. The Company’s intra-community VAT number is FR28981852791.

The Company’s registered office is located at 86 rue Pierre et Marie Curie, 34430 Saint-Jean-de-Védas. The Company’s email address is contact@oa6.fr.

Publication manager: Mr. Thomas LECOURT.

The Company is the owner and publisher of the website https://www.oa6.fr (hereinafter “the Website”).

Before using the Site, the user (hereinafter “The Customer”) must ensure that they have the technical and IT resources required to use the Site and that their browser allows secure access to the Site. The Customer must also ensure that the IT configuration of their hardware/equipment is in good working order and free from viruses.

These general terms and conditions of sale, hereinafter referred to as GTC, are subject to change without notice. In this case, the applicable conditions will be those valid on the date of the buyer’s order.

1. PURPOSE OF THE GTC

The GTC apply to all orders received by mail, telephone, or email. The purchase of goods or services by the buyer from the seller implies unconditional acceptance of the GTC by both parties.

2. SCOPE OF APPLICATION OF THE GTC

The GTC, together with the order form, constitute the contractual documents binding on the parties, to the exclusion of all other documents, prospectuses, catalogs, or photographs of the products, which are for informational purposes only.
The GTC apply exclusively to products delivered to Customers established in France and/or in a member country of the European Union.

3. AVAILABILITY AND ENFORCEABILITY OF THE GTC

The GTC are made available to Customers on the Seller’s Website, where they can be viewed directly, and can also be sent to them upon request by telephone, email, or post.
The GTC are binding on the Customer, who acknowledges, by ticking a box provided for this purpose, that they have read and accepted them before placing an order. The validation of the order by its confirmation constitutes the Customer’s acceptance of the GTC in force on the day of the order, which are stored and reproduced by the Seller in accordance with Article 1127-2 of the Civil Code.

4. MODIFICATION OF THE GTC

The Seller reserves the right to modify its GTC at any time. In the event of modification, the applicable GTC are those in force on the date of the order, a copy of which, dated on that date, may be provided to the Customer upon request.

5. TERMS AND CONDITIONS CLAUSES

The invalidity of a contractual clause does not invalidate the GTC unless it is an impulsive and decisive clause that led one of the parties to enter into the sales contract. The temporary or permanent non-application of one or more clauses of the GTC by the seller does not constitute a waiver on its part of the other clauses of the GTC, which continue to have effect.

6. PRODUCTS

6.1 Features

The products offered for sale are subject to a “Product Sheet” drawn up by the Company, which lists their essential characteristics within the meaning of Article L 111-1 of the French Consumer Code. Photographs, drawings, or sheets do not constitute a contractual document.

6.2 Compliance

The products comply with the regulations in force relating to the safety and health of persons, fair trading and consumer protection at the time they are placed on the market (Consumer Code, Article L 411-1), and more generally with the European standards in force (EC). For products sold in a foreign country that is a member of the European Union, the products comply with the requirements of French law in force at the time they are placed on the market.

6.3 Stock Availability

The products offered are valid while stocks last. In the event of an order for a product that is out of stock, if the restocking period exceeds 30 days, the Seller shall immediately inform the Customer, who may choose to maintain their order, be reimbursed by SEPA transfer within 30 days, or accept a credit note for the amount of the order, which can be used for any future purchase.
The Seller is not liable for any cancellation compensation and cannot be held responsible for any stock shortages that may occur after the Customer has placed their order.

7. PRICE

7.1 Selling price

In accordance with Article L 112-1 of the French Consumer Code, sales prices are indicated in euros and exclude taxes, customs duties (where applicable), and delivery and transport costs, which are mentioned before the order is confirmed and invoiced as an additional charge. The total amount owed by the Customer is indicated on the quote. The sale price of the product is the price in effect on the day of the order. Prices including tax take into account the VAT applicable on the day of the order. Any change in VAT will be automatically applied to the invoice.

7.2 Modification

The Seller reserves the right to modify its prices at any time, while guaranteeing the Customer the application of the price in effect on the day of the order.

7.3 Fees

Any additional transport, delivery, or postage costs, which the Customer was able to view before placing the order, are indicated on the order form. Shipping costs consist of a contribution toward the costs of preparing and packaging the order. They are fixed and may be modified for each sale.
Any customs duties and local or import taxes may not be known at the time of ordering and remain the responsibility of the Customer, who will pay them separately and at the request of the competent authorities.

8. ORDER

8.1 Steps for concluding the contract

To place an order, the Customer, after filling their virtual shopping cart with the selected products and desired quantities, clicks on the “Order” button and provides the information relating to delivery and payment method. Before clicking on the “Confirm order” button, the Customer has the opportunity to check the details of their order and its total price and to return to the previous pages to correct any errors, modify their order, or cancel it. For each order placed with the Seller, the buyer must create an account (personal space) by providing their full contact details and a valid email address.

Confirmation of the order constitutes acceptance of the GTC and forms the contract. An email acknowledging receipt of the order and payment is sent by the Seller to the Customer.

8.2 Order confirmation

All orders are subject to payment.

No order may therefore be modified or canceled without prior written agreement between the Seller and the Customer.

9. CONTRACT

The sales contract is formed when the Customer sends confirmation of their order.

Communications, purchase orders, and invoices are archived on a reliable and durable medium in order to constitute a faithful and durable copy in accordance with Article 1360 of the Civil Code. These communications, purchase orders, and invoices may be produced as evidence of the contract.

10. PAYMENT

10.1 Due date, cash payment

Credit card

The price is payable in full after confirmation of the order. Payment is made immediately upon ordering via a 3DSecure system by credit card (Carte Bleue, VISA, Master Card), or by Paypal.
The Customer guarantees that they are fully authorized to use the credit card they are using and that this credit card gives access to sufficient funds to cover the amount of the order.
The Company never has access to the bank details entered online, as these are processed solely on the secure servers of the payment providers, i.e. Payplug and PayPal.

Bank transfer

In the event of payment by bank transfer, only SEPA standard transfers will be accepted. The order will be shipped no earlier than three days after receipt of funds. The transfer order must indicate the order number so that it can be processed within a reasonable time frame.

10.3 Default on payment

The seller reserves the right to cancel the order if the agreed price is not paid.
In this case, the seller will inform the Customer by email.

10.4 Title retention clause

The seller remains the owner of the products sold until full payment of the price by the Customer.

11. DELIVERY

Delivery consists of the transfer of physical possession or control of the Product to the Customer. Except in special cases or if one or more Products are unavailable, the Products ordered will be delivered in a single shipment.

The delivery and transport method is carried out by a carrier chosen by the seller. Transport and delivery costs are determined based on the type of item, weight, and volume.

Delivery times are provided for informational purposes only and correspond to average times observed. The seller cannot be held liable for these times.

11.1 Place of delivery

The products are delivered to the address indicated by the Customer on the order form.

The Customer must provide an exact and accurate address, indicating any access code for the delivery address. A telephone number is mandatory for delivery, as it is requested by most carriers. It is the Customer’s responsibility to ensure that the telephone number provided is valid.

If the carrier is unable to deliver to the address provided and the order is returned to the Seller, the customer will be responsible for the cost of resending the order to the same or a different address.

11.2 Delivery terms

Deliveries are made by an independent carrier to the address provided by the Customer when placing the order and to which the carrier has easy access. It is the Customer’s responsibility to check the condition of the delivered product in the presence of the delivery person and, in the event of damage or missing items, to note any reservations on the delivery note or transport receipt and, if necessary, to refuse the product and notify the Seller.

Unless otherwise specified, orders outside the European Union (EU) are shipped under the Incoterm D.A.P. (delivered at place). Duties and taxes remain the responsibility of the recipient.

11.3 Product compliance

If the product does not comply with the order, the Customer must submit a complaint to the Seller in order to obtain a replacement product or, where applicable, cancellation of the sale.

11.4 Delivery and transfer of risk

The risks of loss or damage to the goods are transferred to the Customer at the moment when they, or a third party designated by them, take physical possession of the goods, regardless of their nature.
The product delivered to the Customer by a carrier chosen by the seller travels at the Seller’s risk.
The product returned by the Customer via a carrier of their choice travels at the Customer’s risk.

11.5 Transfer of ownership

From the delivery date indicated on the order form, ownership of the product is transferred to the Customer, except in cases where full payment of the price has not been received at the time of ordering.

12. LEGAL WARRANTY OF CONFORMITY AND WARRANTY AGAINST HIDDEN DEFECTS

12.1 Customer Information

Article L217-4 of the Consumer Code

“The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when this has been made its responsibility by the contract or has been carried out under its responsibility.”

Article L217-5 of the Consumer Code

“The goods comply with the contract:

1° If it is fit for the purpose usually expected of similar goods and, where applicable:

– if it matches the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;

– if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;

2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the seller’s attention and accepted by the latter.

Article L217-12 of the Consumer Code

“Action resulting from lack of conformity lapses two years after delivery of the goods.”

Article 1641 of the Civil Code.

“The seller is bound by the warranty for hidden defects in the item sold that render it unfit for its intended use, or that diminish its use to such an extent that the buyer would not have purchased it, or would have paid a lower price for it, had they been aware of the defects.”

Article 1648, paragraph 1, of the Civil Code

“Action resulting from latent defects must be brought by the purchaser within two years of discovery of the defect.”

Article L217-16 of the Consumer Code.

“When the buyer asks the seller, during the term of the commercial warranty granted to them upon the purchase or repair of movable property, for a repair covered by the warranty, any period of immobilization of at least seven days shall be added to the remaining term of the warranty. This period shall run from the date of the buyer’s request for repair or from the date on which the goods in question are made available for repair, if this availability is subsequent to the request for repair.”

The Seller shall refund or replace any part(s) under warranty that are found to be non-compliant or defective.

Refunds, replacements, or repairs of Products deemed non-compliant or defective will be made as soon as possible and no later than twenty-five (25) days after the Seller has identified the non-compliance or hidden defect. This refund may be made by bank transfer or check.

The Seller shall not be held liable in the following cases:

1- Failure to comply with the legislation of the country in which the products are delivered, which it is the Customer’s responsibility to verify.

2- In the event of misuse, improper installation, use for professional purposes, negligence, or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident, or force majeure.

The Seller’s warranty is, in any event, limited to the replacement or refund of Products that are non-compliant or affected by a defect.

12.2 Claims

Claims made under the warranties must be sent by email to customer service in accordance with these Terms and Conditions. Products covered by the warranties must be returned new, complete, and in their original condition and packaging after receipt and confirmation of the claim by the after-sales service. The Customer will be reimbursed for the return shipping costs no later than thirty days after receipt of the product by the Seller.

13. LAW APPLICABLE TO WARRANTIES

The French law applicable to the contract cannot have the effect of depriving the Customer residing in another Member State of the provisions on guarantees granted to him by his national law pursuant to the Directive of May 25, 1999 on the sale and guarantees of consumer goods.

Unless otherwise stated, the product warranty is valid for two years from the date of invoice. This warranty applies only to products sold by the seller.

Consumables (e.g., nozzles, filters) and wear parts (e.g., seals) are not covered by warranty.

14. LIABILITY

14.1 Disclaimer

The Seller shall not be held liable in the event of non-performance or poor performance of the contract due to the Customer, an insurmountable and unforeseeable event involving a third party to the contract, or force majeure. The Seller cannot be held liable for non-compliance of the product with the legislation of the Customer’s country, as it is the Customer’s responsibility to check whether the product is prohibited for sale in their country.

Compliance with the conditions for assembly and installation of the equipment, as well as maintenance, is essential for the warranty to apply. Installation or use that does not comply with the product instructions will void the warranty.

14.2 Penalty clause

In all cases of non-performance of its obligations by the Customer, the price paid at the time of ordering shall remain payable to the Seller as compensation.

15. TERMINATION CLAUSE

The cancellation of the order in the cases provided for in these GTC shall be notified by registered letter with acknowledgment of receipt or by email and shall be effective automatically without any legal formalities.

16. CUSTOMER OBLIGATIONS

The Customer agrees to comply with the terms of these T&Cs and to use the Site and Products in accordance with the Company’s instructions. The Customer may only use the Site for personal use, in accordance with these T&Cs. In this regard, the Customer agrees to refrain from:

  1. To use the Site in any illegal manner, for any illegal purpose, or in any manner inconsistent with these Terms and Conditions.
  2. To sell, copy, reproduce, rent, lend, distribute, transfer, or sublicense all or part of the content appearing on the site, or to decompile, reverse engineer, disassemble, modify, display in a form readable by the Customer, attempt to discover any source code, or use any software that activates or includes the features of the Site.
  3. Attempting to gain unauthorized access to the Site’s computer system or engaging in any activity that disrupts, diminishes the quality of, interferes with the performance of, or damages the functionality of the Site.
  4. To use the Site for abusive purposes by deliberately introducing viruses or any other malicious programs and attempting to gain unauthorized access to the Site.
    1. Infringing on the Company’s intellectual property rights and/or reselling or attempting to resell the products to third parties.
    2. To disparage the Site and/or the products, as well as the Company, on social media and any other means of communication.

If, for any reason, the Company considers that a Customer is not complying with these Terms and Conditions, the Company may, at any time and at its sole discretion, remove the Customer’s access to the Website and take any measures, including civil and criminal legal action, against the Customer.

17. INTELLECTUAL PROPERTY

All elements of the Website and the Website itself are protected by copyright, trademark law, design rights, and/or any other intellectual property rights. These elements are the exclusive property of the Company. All of these rights are reserved worldwide. Any reproduction or distribution of these elements without the prior written consent of the publisher will expose the offenders to legal proceedings.
The name, trademark, logos, designs, stylized letters, figurative marks, and all signs represented on this Site are and shall remain the exclusive property of the Company.
No title or right whatsoever to any element or software shall be obtained by downloading or copying elements from this Site. The Customer is strictly prohibited from reproducing (except for personal, non-commercial use), publishing, editing, transmitting, distributing, displaying, removing, deleting, adding to this Site and the elements and software it contains, or modifying or performing any work based on them, or selling or participating in any sale related to this Site, the elements of this Site, or any related software.
The Company grants the Customer an exclusive license to use the Site. This license is strictly personal and may not be assigned or transferred to any third party under any circumstances. The License is granted for the duration of use of the Site.
Any use by the Customer of the company names, trademarks, and distinctive signs belonging to the Company is strictly prohibited unless expressly agreed to in advance by the Company.

18. Applicable law – Language

These Terms and Conditions and the transactions arising therefrom are governed by and subject to French law.

These Terms and Conditions are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.

19. Personal data

The Customer is informed that the collection of their personal data is necessary for the sale of the Products by the Seller and for their transmission to third parties for the purpose of delivering the Products. This personal data is collected solely for the purpose of executing the sales contract.

19.1 Collection of personal data

The personal data collected on the website www.oa6.fr is as follows:

Opening an account:

When creating a customer/user account:

Last name, first name, mailing address, phone number, and email address.

Payment:

As part of the payment process for Products offered on the wwwoa6.fr website, the latter records financial data relating to the Customer/user’s bank account or credit card.

19.2 Recipients of personal data

Personal data is used by the Seller and its co-contractors for the performance of the contract and to ensure the efficiency of the sale and delivery of the Products.

The category or categories of co-contractor(s) is (are):

• Transportation providers

• Payment service providers

19.3 Data controller

The data controller is the Seller, within the meaning of the French Data Protection Act and, as of May 25, 2018, Regulation 2016/679 on the protection of personal data.

19.4 Restriction of processing

Unless the Customer expressly agrees, their personal data will not be used for advertising or marketing purposes.

19.5 Data retention period

The Seller shall retain the data thus collected for a period of 5 years, covering the applicable limitation period for contractual civil liability.

19.6 Security and Confidentiality

The Seller implements organizational, technical, software, and physical measures in terms of digital security to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.

19.7 Enforcement of Customer and User Rights

In accordance with the regulations applicable to personal data, Customers and users of the www.oa6.fr website have the following rights:

  • They may update or delete data concerning them in the following manner:
  • By logging into the user account and clicking on the account settings tab.
  • They may delete their account by writing to the email address indicated in Article 9.3 “Data Controller.”
  • They may exercise their right of access to find out what personal data is held about them by writing to the address indicated in Article 9.3 “Data controller.”
  • If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to the address indicated in Article 9.3 “Data Controller.”
  • They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 “Data Controller.”
  • They may also request the portability of data held by the Seller to another service provider.
  • Finally, they may object to the processing of their data by the Seller.

These rights, provided they do not conflict with the purpose of the processing, may be exercised by sending a request by mail or email to the Data Controller, whose contact details are indicated above.

The data controller must respond within a maximum period of one month.

If the Customer’s request is refused, the reasons for the refusal must be provided.

The Customer is informed that in the event of refusal, they may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.

The Customer may be asked to check a box indicating that they agree to receive informational and promotional emails from the Seller. They may withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

20. Disputes

For any complaints, please contact customer service at the Seller’s postal address or email address indicated in ARTICLE 1 of these T&Cs. (contact@oa6.fr)

The Customer is informed that, in any event, they may resort to conventional mediation through existing sectoral mediation bodies or any other alternative dispute resolution method (e.g., conciliation) in the event of a dispute.

The Customer is also informed that they may also use the Online Dispute Resolution (ODR) platform: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show

The Customer may contact the Paris Mediation and Arbitration Center, 39 avenue Franklin Roosevelt, 75008, Paris, +33 (0)1 44 95 11 40, email cmap@cmap.fr.

All disputes arising from purchase and sale transactions concluded under these GTC and which have not been settled amicably between the seller or through mediation shall be submitted to the competent courts under the conditions of ordinary law. The competent court shall be that of the defendant’s domicile (Article 42 of the Code of Civil Procedure) or that of the place of actual delivery of the goods or performance of the service (Article 46 of the Code of Civil Procedure).

The party wishing to initiate the negotiation process must inform the other party by registered letter with acknowledgment of receipt, stating the details of the dispute. If, after a period of fifteen (15) days, the parties are unable to reach an agreement, the dispute will be submitted to the competent court.

By express agreement between the Seller and the Customer, emails shall be deemed authentic between the Parties, as shall data recorded by automatic recording systems used under reasonable security conditions on the Website, in particular with regard to the subject and date of the order.

Throughout the negotiation process and until its conclusion, the parties shall refrain from taking any legal action against each other in relation to the dispute that is the subject of the negotiation. As an exception, the parties are authorized to apply to the court for summary judgment or to request an order on application. Any action before the court of summary proceedings or the implementation of proceedings upon request shall not entail any waiver by the parties of the amicable settlement clause, unless expressly stated otherwise.

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